Privacy Policy
Last updated: May 10, 2026
Petals by Dar ("we," "our," or "us") respects your privacy. This policy explains what information we collect when you use our website and place an order, how we use it, and the choices you have.
What we collect
- Order details: your name, email address, phone number, pickup date/time, bouquet selection, and any inspiration photos or notes you provide.
- Payment information: processed securely by Stripe. We never see or store your full card number.
- Site usage: basic analytics (pages visited, device type) to help us improve the site.
How we use it
- To prepare and fulfill your bouquet order.
- To contact you about your order (email or SMS).
- To process payments and issue refunds when needed.
- To improve our service and respond to inquiries.
Who we share it with
We share information only with service providers needed to run the site:
- Stripe — payment processing
- Resend — order confirmation emails
- Twilio — order notification SMS
- Vercel — website hosting and database
We do not sell your personal information to anyone.
How long we keep it
We keep order records for up to 7 years to meet tax and accounting requirements. You can request that we delete your contact information at any time by emailing us.
Your choices
- You can opt out of SMS notifications by replying STOP.
- You can ask us to delete or update your information at any time.
- You can contact us with any privacy questions at [email protected].
Cookies
We use only essential cookies needed for the site to work (for example, to keep your order session active). We do not use advertising cookies.
Children
Our site is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect any changes.
Contact
Questions? Email us at [email protected].